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It’s a reality that most companies face these days. Their employees are becoming overwhelmed by email. Not just by spam, but by the inter-office emails that are flow back and forth, day and night, as employees collaborate on projects, communicate updates / status reports among a litany of other things. Email has undoubtedly become a big pain, hence the suggestion by some analysts, that wiki software be used for inter-office communications, particularly between persons who are collaborating on a particular task / project.

Some arguments against using email for project collaborations:

• It often leads to confusion, for example where attachments are involved. Who has the most current version of the document? Who made changes? What changes exactly did they make? I didn’t get your last email, did my email filter nab it?
• It often leads to high volumes of emails. Emails me money, both in terms of your network infrastructure and in terms of the time taken by the employee to navigate, highlight, delete, mark as read etc. This will mean increased employee productivity.

Some arguments for the use of a wiki for project collaborations:

• Items / documents can be hosted centrally and anyone can make updates. Collaborations can happen in real time.
• Wikis keep a revision history – so you can always see what changes were made, roll it back to a previous version etc.
• It’s perfect for posting status updates and passing on news. For example, rather than sending email updates to 50 persons, post your updates directly to the Wiki just once, and all 50 can see, respond etc.
• Most importantly, it helps to cut the volume of emails that are being set around
• Access / modification restrictions per wiki can be set by an administrator. So for e.g., only an authorized personnel would be allowed to update the HR department’s wiki.
• There are many free and cheap wiki options available that can be easily integrated into your company’s intranet / network / website.

A wiki solution may be just what your office needs in order to increase productivity. There are dozens of good wiki software out there, so hop to it and start comparing to find a best fit for your office.